Warrington Wellbeing Service

Wellbeing is about having a good quality of life; it can be described as feeling healthy, happy or being able to cope with the problems that can happen in life. There are many different issues that can affect your wellbeing; worries about money, feeling stuck in a rut, or maybe wanting help to change, for example quit smoking. 

The Warrington Wellbeing Team – what we offer

The team can help you get the information and support you need to start feeling back on track. The team may be able to give you some personal advice, or they may help you to get advice from an expert. Warrington Wellbeing understands each person is an individual who needs tailored support, so you will get an individual plan to help you manage your situation. 

When we might need to refer you to someone else

  • The team cannot provide emergency mental health support. If you need help right now, please see the urgent help section below or there is more information on http://www.happyoksad.org.uk/
  • The team are not clinical staff and so we cannot advise you or comment on medical conditions or medications.
  • The team are not legal experts but they may be able to refer you to a professional who can help. 

What will happen when I see a member of the Warrington Wellbeing Team?

When you first talk to a Warrington Wellbeing worker, they will ask you to describe the issues you want help with. Depending on the situation, you could get all the information and advice you need at this point. If you have more than one issue, or you find it hard to describe what kind of help you want, you will be offered a full assessment. This will be a conversation with a worker, who will talk to you about your life and ask some questions to find out how they and other services can help you.   

You will be given a plan of support that will outline all the help and advice  that is available. The worker will arrange to meet with you for up to 8 appointments, to work through this plan together.  

How can I get in touch with Warrington Wellbeing?

There are different ways you can contact us. You can...

  • Come to our office.... pop in during opening times to speak to a member of the team
  • Call us on the phone... then we can arrange for you to come to the office, or we can meet you in a place where you feel happy to talk
  • Email us... then we will email you back, or if you prefer we can give you a call and arrange to meet

Opening hours:

Monday, Tuesday, Thursday and Friday: 9am - 5pm

Wednesday: 9am - 12 noon and 2pm - 5pm  (closed 12 noon -2pm for staff training) 

If you need urgent help with a mental health issue

You can contact your GP. If the GP surgery is closed telephone NHS 111 for an out of hours service.
You can telephone the Warrington Assessment Team on 01925 666647. This service is for people aged 18 and over with moderate to severe symptoms of mental health problems. Its open 24 hours a day, 7 days a week. Staff will identify your needs and then provide advice or signpost or refer you to the most appropriate service.
You can telephone the Samaritans on 116 123, this number is free to call. This charity offers confidential support, at any time of the day or night, to anyone in distress, including people who may feel suicidal. 

Who to contact

Contact Name
Warrington Wellbeing Team
01925 248460
Warrington Wellbeing

Where to go

The Gateway
89, Sankey Street

Time / date details

When is it on
Mondays, Tuesdays, Thursdays & Fridays: 9am - 5pm Wednesdays: 9am - 12 noon and 2pm - 5pm

Other details


Age ranges
Referral required
Referral details

You are able to self-refer.

Referral forms are available at https://www.warrington.gov.uk/warringtonwellbeing

You are also able to just call into the service at the Gateway or phone up to make an appointment.