Carers Direct

Our advisers can give you information to help you make decisions about your personal support needs and the needs of the person you're looking after.

This includes information on assessments, benefits, direct payments, individual budgets, time off, work or education.

Carers Direct provides information, advice and support on carers' issues but is not able to provide on-going casework. We can put you in touch with specialist national or local sources of help, including carers' centres, social care and self-help networks.

Who to contact

Telephone
0300 123 1053
Website
https://carersdirectenquiry.serco.com/.../carersemail.aspx

Time / date details

Session Information
•Helpline and webchat open: Monday to Friday
9am to 8pm and weekends
11am to 4pm

Other details

Availability

Local/National Service?
National